Frequently Asked Questions

Do you offer in-person appointments?

Currently, I am only offering distance counselling in the forms of Phone and Video services. If you prefer in-person, please reachout to me for possible future arrangements for meeting in London, Ontario.

Do you take insurance?

Psychotherapy is not covered by Ontario Health Insurance Plan (OHIP). Extended Health and Medical Benefits may provide coverage, please speak to your benefit/insurance provider directly about coverage. Be sure to mention my credentials “Registered Psychotherapist (Qualifying)” to your benefit provider. Full payment will be required for your appointments. Invoices and receipts will be provided for you to submit to your insurance provider for reimbursement. Keep your receipts as expenses may be claimed on your taxes!

What do we do if there is technological issues and we can't connect for our appointment?

Online counselling is great in that it's convenient and allows for you to express yourself in new ways yet there is also aspects of this modality that not even I have control over- such as power/ internet outages and technology issues. I combat this by taking as much technology anxiety away from you as possible and plan for unforeseen issues. This means we will create a back-up plan that utilizes separate technology/ equipment to ensure we can always connect!

Do I have to identify as a member of the LGBTQ+ Community to receive counselling?

Inner Flux Counselling Services was created to openly represent a safe and affirming space for our LGBTQ+ Community; at first glance LGBTQ+ visitors know this is a place made for them. If you don't identity as LGBTQ+ and feel we would work well together, you are welcome to access services here. My approach and guiding principles are still therapeutically beneficial to those outside the LGBTQ+ Community. Complete the contact form for a free, no obligation "meet and greet"